August 27, 2008
Carolinas HealthCare adds VoIP service to respond to patients’ calls - Triangle Business Journal
 CRM Today | Carolinas HealthCare adds VoIP service to respond to patients’ calls Triangle Business Journal, NC - The VoIP service includes a virtual contact center that directs more than 640000 calls per month to about 1000 agents trained to respond to health-care ... Carolinas HealthCare System Deploys Nortel VoIP Solution Carolinas HealthCare System Gets 'Personal' with Virtual Contact ... Nortel launches new secure remote access system |
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